Jan Zabel Jan Zabel

A Guide to Non-Emergency Alerts with Midwest Alarm Services

Midwest Alarm Services understands the importance of not only responding to emergencies promptly but also providing information about non-emergency situations. We have developed a comprehensive system that allows customers to receive non-emergency alerts through text or email, providing a proactive approach to security management.

In today's fast-paced world, security is a top priority for homeowners and businesses alike. Midwest Alarm Services understands the importance of not only responding to emergencies promptly but also providing information about non-emergency situations. We have developed a comprehensive system that allows customers to receive non-emergency alerts through text or email, providing a proactive approach to security management.


Non-Emergency Alert Guide: What You Need to Know

Sign Up for Non-Emergency Text Alerts

One of the key features offered by Midwest Alarm Services is the ability to receive non-emergency alerts through text messages. This innovative service allows customers to stay informed about the status of their alarm system without the need for phone calls.

To sign up for non-emergency text alerts, visit our website and follow the simple registration process. This ensures that you are always in the loop about your security system's status, especially in non-critical situations.

 


Understanding Non-Emergency Alerts

Midwest Alarm Services provides a detailed breakdown of various non-emergency alerts and what they mean for you. Here's a quick overview of some common alerts and the recommended actions:


  • Communication Failure/Failure to Communicate/Phone Line Failure

    • Signal failure when attempting to communicate with the Monitoring Center causing disruption in phone lines, radio/cellular towers, or internet connections.

  • AC Loss/Power Failure

    • Power outage or loss of power to the control panel.

  • Low Battery

    • Low battery in the main alarm system or specific devices.

  • System Troubles / Sounder/Relay Troubles / System Peripheral Troubles / Protection Loop Troubles / Sensor Troubles

    • Various issues like circuit breaks or malfunctioning devices.

  • Late to Test

    • Security system's signal not sent at its scheduled time.

  • Late to Restore/Restore Overdue

    • Signal not reset or returned to normal condition after receiving a message.


By understanding these alerts and taking appropriate actions, customers can ensure the continued reliability and effectiveness of their security systems.


Your Security, Our Priority

Midwest Alarm Services aims to provide peace of mind not only during emergencies but also in day-to-day operations. The non-emergency alert system and its detailed guide empower customers to address issues promptly, maintaining a robust security infrastructure.

For further information or assistance, contact the Monitoring Center at (800) 227-9805. Midwest Alarm Services is committed to enhancing your security experience, one alert at a time.


View Our Life Safety Solution Services!


Read More
Jan Zabel Jan Zabel

Spreading Love and Safety

February is not just about hearts and flowers; it's a month of love, and at Midwest Alarm Services, our love for your safety takes center stage. Join us in this special February blog as we celebrate the spirit of love, commitment, and the exciting opportunities we have for those ready to join our team.

February is not just about hearts and flowers; it's a month of love, and at Midwest Alarm Services, our love for your safety takes center stage. Join us in this special February blog as we celebrate the spirit of love, commitment, and the exciting opportunities we have for those ready to join our team.

Elevating Your Safety

At Midwest Alarm Services, love is more than a sentiment—it's a commitment to your safety. This month, we are thrilled to share our passion for creating life safety solutions that go above and beyond. From cutting-edge fire protection to innovative security systems, every service is crafted with love and dedication.

Hiring for Hearts and Minds

Are you ready to join a team that values your skills and dedication to safety? Midwest Alarm Services is on the lookout for passionate individuals who share our commitment to excellence. We're currently hiring for various positions, including Account Managers and Installation Project Managers. If you're ready to make a difference and take your career to new heights, join our dynamic team and be part of a company that truly cares.

Explore Our Staff Directory

Curious to meet the faces behind Midwest Alarm Services? Visit our website's Staff Directory and connect with our dedicated professionals. From fire protection experts to tech wizards, our team is committed to prioritizing your safety. Discover your safety team and see the people working tirelessly to elevate your security experience.

View Our Midwest Alarms Services Staff!

70+ Years of Dedication

Did you know Midwest Alarm Services has been safeguarding your peace of mind since 1950? Over 70 years of commitment to your safety is a legacy we're proud of. This February, join us in celebrating this enduring love for excellence and unmatched safety solutions.

Proud Potter Electric Signal Dealer 

At Midwest Alarm Services, we're thrilled to share the love for our recent recognition as the #1 Potter Electric Signal Dealer once again. Our commitment to excellence and unmatched safety solutions has not gone unnoticed. Join us in celebrating this achievement as we continue to deliver top-notch fire protection and security services with passion and dedication.

Whether you are in the pursuit of career opportunities or in search of state-of-the-art security solutions, we stand ready to promote a sense of love and safety. Come, be a part of our journey, and let’s create a future that is not only safer but also more secure. Wishing you a love-filled month of safety.

Learn More About Fire Protection for Your Property!

 

Read More
Jan Zabel Jan Zabel

Safeguarding Lives Through Expert Monitoring and Surveillance

Midwest Alarm Services stands tall as a beacon of security and safety. As we step into the new year, our commitment to providing top-notch monitoring and surveillance services remains unwavering.

Midwest Alarm Services stands tall as a beacon of security and safety. As we step into the new year, our commitment to providing top-notch monitoring and surveillance services remains unwavering. 

Midwest Monitoring 

At Midwest Alarm Services, we pride ourselves on being at the forefront of monitoring and surveillance technology. Our state-of-the-art systems are designed to keep you safe and informed while reducing threats. Whether it's commercial or multi-tenant residential, our solutions are tailored to meet the unique needs of our clients.

Prioritizing Life Safety

At the core of our business is the commitment to life safety. Our systems are not just about deterring threats, they are about saving lives. Midwest Alarm Services is dedicated to creating environments where individuals can thrive without compromising on their safety. Your well-being is our priority - always. 

Unleashing the Power of Video Surveillance Systems

Video surveillance has become a valuable tool in modern security. Our cutting-edge video surveillance systems provide a watchful eye, capturing crucial moments and deterring potential threats. Midwest Alarm Services empowers you with the latest in surveillance technology, enhancing your overall security position.

Explore Surveillance Systems With Midwest Alarm Services

Proactive Maintenance and Support

Security is an ongoing commitment. At Midwest Alarm Services we go beyond installation – we provide proactive maintenance and support to ensure the continued effectiveness of your security systems. Our team is always just a call away, ready to address any concerns and keep your security infrastructure in optimal condition. Never hesitate to reach out with any questions - we are here to help. 

Partner with Midwest Alarm Services: Beyond Security Systems

At Midwest Alarm Services, we believe in the power of partnerships. We work closely with you to understand your unique security needs, tailoring our services to provide a comprehensive and effective security infrastructure. Whether you're looking to enhance fire safety, strengthen business security, or implement state-of-the-art communication systems, we have the expertise and technology to support your goals.

Request Your Free Quote With Midwest Alarm Services!

Read More
Jan Zabel Jan Zabel

The Life Safety Systems Integration Experts

For over 60 years, the company has remained synonymous with exceptional service. By identifying areas of vulnerability, The Midwest Alarm Services team installs reliable products, including fire alarm, nurse call, area of refuge, and professional sound systems, which ensure safety compliance and peace of mind for customers as well as building occupants."

The synergy between top-notch service and deep expertise distinguishes Midwest Alarm Services as a low-voltage integrator of life safety solutions. Working with contractors, building owners, property managers, and facility directors, it designs and implements robust integrated systems. 

For over 60 years, the company has remained synonymous with exceptional service. By identifying areas of vulnerability, The Midwest Alarm Services team installs reliable products, including fire alarm, nurse call, area of refuge, and professional sound systems, which ensure safety compliance and peace of mind for customers as well as building occupants."

Our Partners at Midwest Alarm Services

Apart from its emphasis on quality on each project, Midwest Alarm Services distinguishes itself with a keen focus on hiring and retaining top-tier talent. With a firm belief that the true potential of technology is realized when complemented by experience, the company focuses on recruiting professionals who bring decades of expertise and dedication to driving excellence in every project. Applicants are selected through Culture-Index, an assessment software focused on measuring work-related traits, and are chosen for their technical acumen and alignment with the company’s philosophy and customer centric ethos.

“We hire people who fit in the right roles and align perfectly in our strong culture,” says Doug Richard, president at Midwest Alarm Services. “Apart from the technical skills, we specifically look for individuals who have the soft skills to take care of our customers.” 

This commitment to cultivating a highly skilled workforce equips Midwest Alarm Services with the resources to tackle the challenges clients face. With a shortage of skilled labor and a need for timely responsiveness, they often struggle to prompt deploy technicians onsite and acquire materials required to install or service equipment. Midwest Alarm Services address these issues by building a substantial inventory and continuously investing in the recruitment and development of field technicians. This proactive approach enables clients to access services swiftly and effectively, 

A success story that testifies to Midwest Alarm Services’ expertise involves a nursing home that required integrated life safety solutions covering the facility’s old and newly constructed parts. The company devised a wireless solution for the old section circumvented the need for extensive cable installations. For the newly built wing, a wired solution was implemented. The two solutions were married to create a system meeting their expectations. The team delivered tailored solutions, blending ingenuity with practicality. 

To deploy proven systems, Midwest Alarm Services partners with leading manufacturers. As a top national distributor of Honeywell’s Notifier product line, the company offers fire alarm systems that adhere to the highest safety standards. Collaborations with emerging players such as Potter demonstrate its dedication to providing state-of-the-art security solutions. For security needs, it partners with leading companies like LenelS2, Openpath, and Digital Watchdog, delivering enterprise-level access control and video surveillance systems.

Midwest Alarm Services’ dedication to superior service delivery and client satisfaction is evident in its methodical approach. Account managers on the team work closely with clients to customize solutions according to their needs. Whether a nurse call system or security camera, the team ensures that each offering is a precise fit for the clients requirements. 

As Midwest Alarm Services continues to redefine safety, it remains steadfast in its missions to provide reliable services, solidifying its position as a trusted life safety solution integrator operating in the Midwest region.

Explore More From Midwest Alarm Services

Read More
Jan Zabel Jan Zabel

Enhancing Security: The Expertise You Need

When it comes to ensuring the safety and security of your property, experience and technical knowledge are paramount. At Midwest Alarm Services, we bring years of experience and a deep well of technical expertise to the table, making us your trusted partner in safeguarding what matters most to you.

When it comes to ensuring the safety and security of your property, experience and technical knowledge are paramount. At Midwest Alarm Services, we bring years of experience and a deep well of technical expertise to the table, making us your trusted partner in safeguarding what matters most to you.

From Doorways to Rooftops: Tailored Solutions for Every Space

No two security challenges are exactly alike, and that's why we pride ourselves on our versatility. Our team at Midwest Alarm Services has successfully tackled a wide spectrum of projects, ranging from small mom and pop shops to sprawling university campuses. Whether it's monitoring doorways or overseeing vast parking lots, we have the skills and knowledge to provide comprehensive security solutions.

Related: Check Out Our Other Security Services

Cutting-Edge Surveillance Made Simple

In today's fast-paced world, modern technology is key to effective security. At Midwest Alarm Services, we offer state-of-the-art video surveillance equipment paired with user-friendly software. Our solutions are not only cost-effective but also designed to be intuitive and easy to operate, ensuring that you have a seamless experience while maintaining the highest level of security.

Customized Security: Your Unique Needs, Our Priority

Your business's security needs are unique, and we understand that one-size-fits-all solutions won't cut it. That's why at Midwest Alarm Services, we take a personalized approach to every project. Our team is dedicated to custom designing and installing video surveillance and digital recording systems tailored specifically to your business's security requirements. Your peace of mind is our top priority.

In conclusion, when it comes to security solutions that combine years of experience, technical prowess, and a commitment to customization, Midwest Alarm Services is your go-to partner. We're here to ensure that your property, whether it's a small storefront or a sprawling university campus, remains safe and secure with cutting-edge technology and personalized service.

Related: Check Out Our Midwest Locations!

Read More
Jan Zabel Jan Zabel

Nurse Call Systems: Our Featured Products

Today, Midwest Alarm Services has 9 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. As our experts take on an array of projects everyday, they have to be equipped with the best products and technology—let’s take a look at some used for Nurse Call Systems!

Our local experts paired with the latest technology make us a leader in Life Safety Solutions. Midwest Alarm Services was founded in 1950 in Des Moines, Iowa. Per Mar Security Services acquired Midwest Alarm Services in 1998. Today, Midwest Alarm Services has 9 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. As our experts take on an array of projects everyday, they have to be equipped with the best products and technology—let’s take a look at some used for Nurse Call Systems!

Tek-CARE400 P5+

The Tek-CARE400 P5+ is one of TekTone’s modern models for a nurse call station. Featuring full-duplex, two-way audio, customizable station buttons and so much more, your nurse call system never looked so good.

There is also the option between two versatile, touchscreen master stations—you choose which option best fits your needs and budget.


The P5+ stations with addressable capability enable residents to establish a voice connection between their room and the nurses' station—this facilitates precise evaluation of response time by the staff. These stations offer a contemporary appearance and employ customizable buttons on both the patient and peripheral units. The addressable stations and associated peripherals are under continuous supervision, providing an added sense of confidence for both maintenance and administrative personnel.

Tek-CARE160

The Tek-CARE160 Two-Way Audio Communication Nurse Call System is one of the more affordable and aesthetically-pleasing nurse call system models. Featuring customizable peripheral devices, clean touchscreen stations and two-way voice communication, the Tek-CARE160 is designed to meet your facilities’ needs.

Related: Contact Midwest Alarm Services to install your Nurse Call System!

Tek-CARE120

TekTone’s Tek-CARE120 features room controllers connected to the main master station. This nurse call system is easy to use, incorporating duty stations that annunciate every call. It has been thoughtfully designed to ensure effortless installation and reliable performance over many years within diverse healthcare settings, including skilled nursing, senior living, assisted/independent living, urgent care, clinics, and ambulatory surgical centers. The compact master stations can be flexibly mounted on walls or desks.

Featuring an LCD touchscreen, the system elegantly presents patient calls categorized by priority, creating an attractive display. Calls are discreetly signaled through pleasant tones, contributing to a reduction in institutional noise. Furthermore, a dome light has the capability to be directly linked to the master station. This light effectively highlights the most critical calls originating within the master's designated zones.

Tek-CARE500

Tek-CARE500 represents a wireless nurse call system endorsed by UL®2560, tailor-made for employment in assisted and independent living establishments. This system boasts dependable call transmission through the utilization of spread spectrum technology.

In the realm of senior living, Tek-CARE500 stands as a pinnacle, offering the utmost in security and safety. This translates to a heightened sense of reassurance and the preservation of residents' cherished independence.

The comprehensive array of wireless call transmitters within Tek-CARE500 includes an assortment of options: pendants, emergency switches, check-in switches, door and window monitors, and motion detectors (limited to check-in function). All of these devices are powered by batteries with a lifespan exceeding one year. Notably, every transmitter undergoes supervision, ensuring uninterrupted system functionality, and affording you the constant assurance of operational integrity.

Related: Check out our other life safety services!

Read More
Jan Zabel Jan Zabel

Fire Extinguishers Demystified: When to Replace, How to Use, and When It's Necessary

To ensure the effectiveness of these essential devices, it's crucial to know when a fire extinguisher requires replacement, how to operate one with confidence, and most importantly, when it's appropriate to employ its power. Join us on this enlightening journey as we delve into the intricacies of fire extinguisher management and empower you with the knowledge to safeguard your premises.

In the realm of fire safety, fire extinguishers stand as stalwart guardians, ready to combat potential disasters. To ensure the effectiveness of these essential devices, it's crucial to know when a fire extinguisher requires replacement, how to operate one with confidence, and most importantly, when it's appropriate to employ its power. Join us on this enlightening journey as we delve into the intricacies of fire extinguisher management and empower you with the knowledge to safeguard your premises.

Assessing the Need for Replacement - Stay Prepared, Stay Safe

Visual Inspections and Expiry Dates: Regular visual inspections are key to determining whether a fire extinguisher needs replacement. Examine the pressure gauge to ensure it's within the recommended range. Additionally, check for any signs of physical damage, corrosion, or leakage. Each fire extinguisher comes with an expiry date, which should never be overlooked. If the extinguisher is beyond its serviceable life, it must be replaced promptly to guarantee optimal performance during emergencies.

Professional Inspections and Maintenance: Beyond visual assessments, seeking the expertise of professionals is imperative to ensure your fire extinguishers remain in top-notch condition. Schedule regular maintenance inspections with reputable fire safety service providers. These experts can identify hidden issues, recharge extinguishers, and address any potential concerns to keep your fire extinguishers ready to act swiftly when needed.

Related: Check Out Our Locations!

Mastering the Art of Fire Extinguisher Usage - A Step-by-Step Guide

Using a fire extinguisher effectively demands more than just good intentions. Familiarizing yourself with the PASS technique ensures that you can deploy the extinguisher accurately in the face of danger.

1. Pull the Pin: Start by pulling the pin located at the top of the extinguisher. This action will break the tamper seal and prepare the extinguisher for activation.

2. Aim Low: Next, aim the nozzle or hose at the base of the fire. Avoid targeting the flames themselves, as this won't be as effective in extinguishing the blaze.

3. Squeeze the Handle: With a firm grip on the extinguisher's handle, squeeze it to release the extinguishing agent. Maintain control over the pressure to modulate the flow as necessary.

4. Sweep from Side to Side: Now, sweep the extinguisher from side to side, directing the extinguishing agent across the base of the fire. Continue the sweeping motion until the flames are fully extinguished, ensuring no embers remain.

Knowing When to Act - Assessing Fire Extinguisher Applicability

While fire extinguishers can be powerful tools, there are specific instances when using them might be ill-advised or even dangerous. Understanding when to use a fire extinguisher and when to prioritize evacuation is crucial.

Appropriate Fire Types: Fire extinguishers are designed to combat specific classes of fires. Familiarize yourself with the fire extinguisher's label, which will indicate the types of fires it can effectively handle. For instance, Class A extinguishers are suitable for ordinary combustibles like wood and paper, while Class B extinguishers are meant for flammable liquids.

Fire Size: Attempting to extinguish a fire that is spreading rapidly or has grown beyond a manageable size is ill-advised. If the flames are taller than you, it's time to evacuate and alert the fire department.

In the realm of fire safety, fire extinguishers serve as indispensable protectors, offering peace of mind to businesses and homes alike. Regular inspections and professional maintenance are essential to ensuring their readiness for action. Armed with the knowledge of the PASS technique, you can confidently employ a fire extinguisher during emergencies. However, always prioritize personal safety and assess the fire's type and size before attempting to extinguish it. By staying informed and vigilant, you can wield the power of fire extinguishers effectively, reinforcing the shield of protection around your premises.

Related: Get Your Fire Inspection Today

Read More
Jan Zabel Jan Zabel

How Midwest Alarm Services Creates a Positive and Family-Friendly Work Culture

Let’s take a closer look at how Midwest Alarm Services has managed to cultivate such a positive and family-friendly work culture - here at Midwest Alarm Services, we hold a high standard.

Midwest Alarm Services is a company that has gained a reputation for providing exceptional security solutions to its clients. However, what sets this company apart from the rest is the positive culture and family environment that it has created for its employees. In this article, we will take a closer look at how Midwest Alarm Services has managed to cultivate such a positive and family-friendly work culture.

The Importance of a Positive Work Culture

Midwest Alarm Services understands that creating a positive work culture is crucial for the success of any business. A positive work culture is not only beneficial to the employees, but it also has a significant impact on the overall success of the company. A positive work culture encourages employees to be more engaged and productive, and it also reduces employee turnover rates.

Related: Learn About Our Careers

A Family-Friendly Work Environment

At Midwest Alarm Services, employees are treated like family. The company believes that creating a family-friendly work environment is crucial for maintaining a positive work culture. Employees are encouraged to build relationships with one another and to create a sense of community within the workplace. This sense of community fosters a family-like environment that makes employees feel valued and appreciated.

Hiring Trusted and Friendly Employees

Midwest Alarm Services understands that the success of the company is directly linked to the quality of its employees. The company has a rigorous hiring process that ensures that only the most trusted and friendly employees are brought on board. This hiring process ensures that the company maintains a positive work culture and a family-friendly environment.

Related: Contact Us Today

Read More
Jan Zabel Jan Zabel

Protecting Your Home or Business: A Look at the Latest Security and Sound Systems

As a homeowner or business owner, you want to keep your property safe and secure. This is why it's important to invest in the latest security and sound systems. We will take a closer look at access control systems, video surveillance systems, sound systems, and integrated system design.

As a homeowner or business owner, you want to keep your property safe and secure. This is why it's important to invest in the latest security and sound systems. In this post, we will take a closer look at access control systems, video surveillance systems, sound systems, and integrated system design.

Access Control Systems

Access control systems are designed to restrict access to certain areas of your property. This is done by using a variety of methods, including keypads, key cards, and biometric scanners. These systems are ideal for businesses that want to protect sensitive information, as well as homeowners who want to keep their families safe.

At Midwest Alarm Services, we offer a range of access control systems to meet your needs. Our experts can help you design a system that will work best for your property.

Related: Learn More About Access Control Systems

Video Surveillance Systems

Video surveillance systems are one of the most effective ways to monitor your property. With these systems, you can keep an eye on your property from anywhere in the world. This is particularly useful for businesses that need to monitor their employees and customers.

At Midwest Alarm Services, we offer a range of video surveillance systems to meet your needs. Our experts can help you design a system that will work best for your property.

Internal Link: Learn more about our Video Surveillance Systems

Sound Systems

Sound systems are an essential part of any home or business. They can be used for everything from background music to public announcements. At Midwest Alarm Services, we offer a range of sound systems to meet your needs.

Whether you need a sound system for a small business or a large auditorium, we can help. Our experts can help you design a system that will work best for your property.

Integrated System Design

Integrated system design is the process of combining multiple security and sound systems into a single, cohesive system. This can help you save time and money, as well as improve the overall effectiveness of your security and sound systems.

At Midwest Alarm Services, we specialize in integrated system design. Our experts can help you design a system that will meet all of your needs, while staying within your budget.

Related: The Benefits of Integrated Security Systems

Investing in the latest security and sound systems is essential for protecting your home or business. Access control systems, video surveillance systems, sound systems, and integrated system design are just a few of the options available to you.

Contact Midwest Alarm Services today to learn more about how we can help you protect your property.

Read More
Jan Zabel Jan Zabel

The Importance of CAPSOL For Your Campus

At Midwest Alarms, we work with contractors, building owners, property managers, and facilities directors who all have a common goal: safety and efficiency. Our team is your dedicated, responsive, local provider of fire protection, life safety, security and sound solutions. CAPSOL is the latest technology for monitoring life-threatening comments made prior to an event occurring. It can be very beneficial in identifying threats for any campus, keep reading to learn more about its importance.

At Midwest Alarms, we work with contractors, building owners, property managers, and facilities directors who all have a common goal: safety and efficiency. Our team is your dedicated, responsive, local provider of fire protection, life safety, security and sound solutions. CAPSOL is the latest technology for monitoring life-threatening comments made prior to an event occurring. It can be very beneficial in identifying threats for any campus, keep reading to learn more about its importance.

Pre-Event Monitoring

This technology helps college campuses to identify where an event may happen before it even does. CAPSOL allows campuses and other schools to use real-time and near real-time data to mitigate life-threatening risks by monitoring structured and unstructured data feeds and then respond to threats before they occur.

>>Learn More About CAPSOL<<

Identify Threats

With CAPSOL, you can monitor harmful data and then identify threats such as sexual assault, active shooter, and other forms of violence is possible and these heinous crimes are potentially avoidable. Once identified, notifications are initiated in a timely fashion with the goal of preventing potentially tragic incidents. Being able to identify these harmful threats is crucial when it comes to the safety of everyone on campus. 

>>Request a Free Demo<<

Checks & Balances

CAPSOL provides the checks and balances needed to track these life-altering and life-threatening events before they happen. Before CAPSOL, the reporting of these life-threatening events happened only after they had been committed. Now, we have the technology that implements algorithms intended to identify increasing threats  before they happen.

Read More
Jan Zabel Jan Zabel

Our Most Popular Services For Property Managers

At Midwest Alarms, we work with contractors, building owners, property managers, and facilities directors who all have a common goal: safety and efficiency. Our team is your dedicated, responsive, local provider of fire protection, life safety, security and sound solutions. Property managers are tasked with management of facilities, both people and property, while balancing a budget. Keep reading to learn about our most popular services for property managers.

At Midwest Alarms, we work with contractors, building owners, property managers, and facilities directors who all have a common goal: safety and efficiency. Our team is your dedicated, responsive, local provider of fire protection, life safety, security and sound solutions. Property managers are tasked with management of facilities, both people and property, while balancing a budget. Keep reading to learn about our most popular services for property managers. 


Video Surveillance

We provide these systems so that you can deter criminal behavior and activity. IP (internet protocol), CCTV (closed-circuit television) and wireless security cameras are used to sweep parking lots, keep a 24/7 eye on everyone inside and outside of your building and act as a crime deterrent. What’s more, as their popularity in video surveillance has increased, criminal behavior has dropped, a statistic that is priceless.

>>Learn More About Video Surveillance<<

Access Control

Protect your hard-earned investment with our access control systems. These systems  feature-rich access control platforms and solutions that are designed around the scope of your business needs plus our human touch from professional technicians to ensure a smooth transition (before, during, and after). It’s not all about technology, after all!

>>Learn More About Access Control<<

Compliance Testing

This is a crucial process that helps make sure that security systems meet the necessary regulatory and industry standards. Our team wants to help you maintain compliance with the relevant codes and regulations. We use state-of-the-art equipment to test and inspect all components of the security system, ensuring that they are working properly. 



Alarm Monitoring

 Our UL-listed, Five Diamond certified, and FM approved Alarm Monitoring Center is always on call. Even during power outages, our fully operational disaster recovery Alarm Monitoring Center is only minutes away, which means your buildings are always protected.  We have spent more than 60 years perfecting our Fire Alarm Monitoring Center, which is why we proudly and confidently offer it as the perfect complement to our fire alarms

>>Learn More About Alarm Monitoring<<

Read More
Jan Zabel Jan Zabel

The Importance of Emergency Radio Communications Enhancement Systems (ERCES)

A recent case study by NOTIFIER published on Campus Safety Magazine’s website dives into why businesses should have Emergency Radio Communications Enhancement Systems (ERCES).

When an emergency arises, First Responders rely on radio signals to coordinate life-saving protocols. Buildings can weaken these radio signals that First Responders rely on for two-way communication.

Codes are in place requiring an approved level of radio coverage in a building, which can be achieved by implementing ERCES that enhance the in-building public radio frequency signal coverage. These ERCES are comprised of a Bi-Directional Amplifier (BDA) / Signal Booster and Distributed Antenna System (DAS). Unfortunately, not all key stakeholders know about the code requirements and are unknowingly putting First Responders and building inhabitants at risk when buildings are not properly outfitted with radio frequency coverage.

This case study covers the drivers of poor in-building radio frequency, codes and standards requiring an approved level of radio coverage in buildings, and the impact this issue has on stakeholders.

Click the photo below to download the full case study.

Read More
Jan Zabel Jan Zabel

Is Your Campus Connected?

When we think of technology we often think of topics like drones, virtual and augmented reality, and 3D printing, but we rarely think of our fire and life safety systems. The technology is changing rapidly and you should expect these systems to evolve with it.  Dick Bauer, Vice President of Sales for NOTIFIER, reviewed the importance of technology and connectivity within the fire and life safety industry in a recent issue of Campus Safety.

To read the full article, click here.

Read More
Jan Zabel Jan Zabel

Ask These 8 Questions When Evaluating a School Safety Alerting System

Whether the emergency is on a large scale or individualized, the goal is to get the right message to the right people in the shortest amount of time. Read to find out eight questions to evaluate a school’s safety alerting system!

Safety is a shared responsibility, so not only do you not have to ‘go it alone’ but it’s not recommended. Today’s technology provides a number of resources that make school safety notifications (i.e. mass notifications ) less static and more dynamic. 

Below are eight questions to ask when evaluating the safety alerting system that will protect your staff and students. Whether the emergency is on a large scale or individualized, the goal is to get the right message to the right people in the shortest amount of time. 

1. Can the system be used for simultaneous emergencies or is it limited to only one at a time? 

While high profile school shootings and bomb threats spurred the need for advanced alerting systems, many products on the market were designed for just that one sole incident or maybe a handful of critical events. While having this technology is important, so is having technology that accounts for emergencies such as seizures, allergic reactions, and fires. These more common incidents require a predetermined, coordinated response and your school safety alerting system should be equipped to handle all of them at once. 

2. Can the system effectively dispatch emergency help if needed?

Weapons on school grounds, chemical hazards and fires are all examples of threats that cannot and should not be handled internally. Local public safety personnel should be engaged as quickly as possible in these and other life-threatening scenarios. Therefore, it’s recommended to implement a system that can differentiate between events such as bullying or vaping on campus and life safety events, plus one that knows when to automatically call for help. 

3. Does the system act as a two-way device that not only allows your school to signal for help but also allows for local law enforcement to alert you of any area threats?

We often think of school safety alerting as a one-way street (i.e. there is an active intruder on-site and the authorities must be alerted) but what about dangers lurking nearby that could pose a threat? Perhaps this danger has not yet reached your school or isn’t a direct threat on campus but the authorities have reason to believe you should be alerted to it. For example, a high-speed chase happening along your bus routes as school is letting out or a suspect is on the loose nearby during recess. In those instances, a two-way device makes the most sense so that local law enforcement is able to quickly alert you. 

4. Does the system allow for teachers and staff to confirm their safety and the safety of their students? 

Alarms and emergencies tend to create panic. It’s difficult to manually account for everyone in a life-threatening situation. Not only that, once the crisis is over, parents want to be reunited with their children as soon as possible. Look for a school safety alerting system that goes beyond single-function technology. It should assist teachers with accounting for their students, marking themselves and their students safe and handling family reunification once it’s over. 

5. Does the system allow for early detection and incident reporting by students? 

Similar to school staff, students should be empowered to help by anonymously reporting perceived threats. If you want to have your ear to the ground and know what’s really going on in the school hallways and classrooms, enabling and encouraging those communications for students is key. This not only allows them to protect others but to protect themselves. 

6. Are there multiple options for triggering alerts?

Obviously, a school setting is not conducive to just one or several panic buttons and, with a lot of ground to protect, you’ll want multiple ways in which to trigger emergency alerts. That means triggering alerts via desktop and laptop computers, visitor management systems, smart speakers, Internet of Things (IoT) devices and more in addition to having enough panic buttons throughout campus as necessary. 

7. Does the system integrate with your existing security measures, such as visitor management, security cameras, and door locks? 

With reduced response times and costs in mind, having compatible systems will make a significant impact. In researching school safety alerting systems, check for compatibility with all of your safety and security devices [LINK].  

8. Does the system assist with emergency planning so that everyone knows their role during a live emergency?

As stated earlier, safety is a shared responsibility. All faculty and staff should know their specific roles during a multitude of emergency situations. Many systems offer only static maps and checklists whereas our Unified Notification Platform (UNP) helps you plan out what everyone’s responsibility should be. Less confusion equals less chaos and more action. 

We know that providing a safe and secure learning environment is the top priority. We also know that safety requires more than just a warning so the above Q&A will help to strengthen your district’s school safety protocols as you decide which alerting system is right for you. For a free quote or to ask your school-specific questions about the Unified Notification Platform by Honeywell, which answers all of the above questions and more, please contact us

Read More
Jan Zabel Jan Zabel

Keeping Our Customers (& Employees) Safe in a Whole New Way

Normally, we keep you safe via fire protection, reliable technology, and life safety solutions. During a pandemic, we keep you safe with all of those things plus by getting creative and utilizing our collective resources.

Normally, we keep you safe via fire protection, reliable technology, and life safety solutions. During a pandemic, we keep you safe with all of those things plus by getting creative and utilizing our collective resources. 

Enter Craig Zeman, Electronic Systems Designer at Midwest Alarm Services, and his 3D printer. You see, we were prepared for disaster in nearly every way - redundancy for power outages, system failures, working from home and more - thanks to Dan Turner and his amazing IT team. Not only that, we had procedures in place from previous pandemics (SARS/2003 and H1N1/2009-10). But, we never predicted a need of this magnitude for PPE, specifically masks, face shields and sanitizer. This massive need coupled with global panic buying created a challenge for us, as it did for so many businesses. 

HOW THE IDEA TO PRINT 3D FACE SHIELDS WAS BORN

It was Anna Davis at Per Mar Security Services (parent company to Midwest Alarm Services) in Eau Claire who first offered to knit masks. And it was Kathy Loy of Per Mar in Madison who quickly reacted to the crisis by amassing PPE stockpile orders. Kathy simultaneously coordinated pandemic disinfection and cleaning controls but, unfortunately, learned of the PPE backlog only a few days later. 

These events are what led Craig to leap to our rescue via his 3D printer, a gift he’d bought for his children a couple of Christmases prior. He ran the idea by Doug Richard, President of Midwest Alarm Services, and Doug spoke to Brian Duffy, COO of Per Mar Security Services. Both were a go! However, approved 3D printing specs would need to be located, supplies would need to be ordered and a distribution system would have to be created before we could call this a win. 

“We are extremely fortunate to have individuals as thoughtful and extraordinary as Craig be a part of the Midwest Alarm Services team. Craig saw a need and took the initiative to be part of a solution. In times like this, it really highlights how valuable someone like Craig is.” – Doug Richard, President of Midwest Alarm Services       

CRAIG STARTED 3D PRINTING FACE SHIELDS FROM HOME

First, he searched online for clinically approved guidelines and found a few forum posts from the National Institute of Health (NIH). Thanks to a fast track clinical trial (due to high demand), the NIH was able to approve this design in days rather than months. Craig found their website with the instructions for making your own PPE, plugged the design into his printer and started printing face shields. 

Using transparency sheets from his local Per Mar supply closet and spools of string plastic, Craig’s first plastic shield face mask prototype was done in about two hours. A Zoom call was used to show everyone the design in a socially distant and safe manner. 

Once approved, Craig was asked to print 75 face shields and eventually an additional 200 were made due to demand. This allowed our staff to enter nursing homes and other facilities requiring extra protection from COVID-19. Some facilities required this type of face shield and we wouldn’t have been able to serve our clientele safely without them! 

“We are very fortunate to have Craig on our team for many reasons; I never would have guessed that one of them would be his 3D printer. He has been very generous with his time and talents to the benefit of our entire organization.” - Brian Duffy, COO of Per Mar Security Services

IT WAS A TOTAL TEAM EFFORT

In addition to the folks listed above, Michele Flater, Accounts Payable at Per Mar Centre, was able to source supplemental 3D supplies since nationwide stockpiles were depleted. Since Craig didn’t have time to research materials while working his regular, full-time job, this was a huge help. Before long, Craig had spools of plastic and additional transparency sheets, the two supplies needed to print face shields on his 3D printer. 

Midwest Alarm Services techs were the first to get the shields, thanks to Jason Reeder, Madison Operations Manager, and he also made it so that all field personnel would have access to them. The finished face shields are now taken from Craig’s home to the local Madison office and are distributed via mail by Colin Vick, Per Mar Physical Security - Regional Vice President, who was also a champion of the idea from the start. As for sanitizer, a local business did a 360 with their current business to produce sanitizer that we were able to source, which also helped us tremendously. 

“We are a big family in the same boat going through it together. It was a team effort and I couldn’t have done it without the help and inspiration of everyone else. I’m just a part of it and so glad management was supportive and encouraging!” - Craig Zeman, Midwest Alarm Services

Read More
Jan Zabel Jan Zabel

Fire Monitoring: What’s the Best Technology?

Doug Richard, President of Midwest Alarm Services, reviews the different forms of fire alarm communication based on the cost over time, reliability, and security.

Doug Richard, President of Midwest Alarm Services, reviews the different forms of fire alarm communication based on the cost over time, reliability, and security.

You often hear the phrase, “back in my day”, well that is how I feel concerning the communication of fire alarm signals. When I first started in this business back in the mid-nineties, there were two methods of communicating fire signals to a dispatch center.

The first method was reverse polarity. This is how fire alarm signals were communicated originally to the fire department. When there was an alarm or trouble, it would reverse polarity, lighting a bulb at the county or local dispatch center. There was no information supplied, just an alarm or trouble signal

The second method was a Digital Alarm Communication Transmitter (DACT). DACT transmitted alarm, trouble, supervisory, low battery and loss of a phone line condition. Two analog phone lines were required and it was a very secure method of transmission.

Fast forward twenty-odd years, and analog phone lines went the way of the horse and buggy. They were replaced with Internet Protocols (IP), cellular dialers, and Advanced Encryption Standard (AES) radios. Each of these methods has its benefits.

IP is the least expensive; however, it is also the least secure. Networks drop out frequently, which can cause a loss of supervision and lead to unwanted phone calls in the middle of the night from the Monitoring Center.

The second method and more secure, but more expensive is communicating via a cellular dialer. The digital communicator transmits signals via the cell phone tower with a priority over standard phone calls. While a cellular dialer is more secure than IP, it will need to be continually upgraded. The 2G network became 3G, which now is switching to 4G and someday will need to be upgraded to 5G. Unfortunately, each upgrade costs money, and any interference via new construction, updates, or other issues can cause loss of communication to the Monitoring Center.

This leads to the last option, which is the most secure and cost-effective in the long run of the three options. The third method is AES radios. An AES radio transmits signals via a mesh network, meeting the dual-path requirement per NFPA 72. The technology is eighty years old and is as secure today as it was back in the forties when it was developed. This form of communication may cost more upfront, but it does not require phone lines or equipment to be updated, making it the most cost-efficient method over time. The illustration below demonstrates how AES radios work.

Midwest Alarm Services installs and services all forms of fire alarm communication. When you take into account the cost over time, reliability, and security of the three forms of fire alarm communication, I would highly recommend considering an AES radio.

For further information, you can reach us at www.mw-as.com to learn more.

Read More
Jan Zabel Jan Zabel

Help Your Fire Doors Do Their Job: The Importance of Fire Door Inspections and Maintenance

Check out this Q&A with Mike Wells, Business Development Manager at Midwest Alarm Services, to learn how you can help your fire doors do their job. 

While they may appear mundane and boring, fire doors have been referred to as the heroes of fire safety, and for good reason. A properly functioning fire door can be the difference between surviving a fire and not surviving. 

But, the keyword here is ‘functional.’ 

This is where fire door inspections (and maintenance) come into play. Check out this Q&A with Mike Wells, Business Development Manager at Midwest Alarm Services, to learn how you can help your fire doors do their job. 

What is a fire door? 
Something that seems so simple - a door - is actually very complex when you put the word ‘fire’ in front of it. Fire doors should meet the fire-resistance rating codes and be inspected regularly. They are tested against the elements before going to market and built to withstand raging fires for as long as possible. 

What is the primary purpose of fire doors?
Fire doors provide vital safety features that save lives and restrict the progress of destructive fires and smoke. When the doors are closed and sealed properly, they create a barrier that reduces the amount of oxygen available to the fire and restrict the spread. Fire doors help protect escape routes for occupants and can provide a means of escape when opened.

Mike reminds us that the most common cause of death from fire is not from contact with the flames but smoke inhalation. Fire doors reduce the instances of both.  

What is the purpose of a fire door inspection?
When we inspect your fire doors, we are looking for the full functionality of all parts and gaps. Are the gaps consistently less than 4mm when the door is closed and no more than ¾ of an inch under the door? Are the intumescent seals around the door and frame intact and damage-free? Does the door close firmly onto the latch with no obtrusion? An inspection will also confirm that the door is certified to ensure it truly is a fire door. 

A full fire door inspection from Midwest Alarm Services verifies: 

  • Validation of the door frames

  • All doors are sealed

  • Nothing is impeding with closure

  • The gaps in between the door and frame (and from the door to the floor) measure appropriately

  • The hinges, bolts, locks, and exit hardware are all in working order

Who can provide the fire door inspection? 
According to 5.2.3.1 of the NFPA 80-2010, “Individuals with knowledge and understanding of the operating components of the type of door being subject to testing.” As the chosen inspector, we record and report the condition of the door assemblies to you, the building owner. And, while fire door inspection certifications are not required, we’ve taken the extra steps to put our staff through all applicable certification courses. 

Who is responsible for the maintenance of the fire doors? 
The building owner(s) are solely responsible to take the required action if/when a fire door is not up to par. If no action is taken, they run the risk of violations from the AHJs (Authorities Having Jurisdiction) or, worse, injury or death to their occupants. 

Mike emphasizes that electronics are the easy part. An employee who leaves a fire door open to take a cigarette break or a delivery can easily undo all of the work you’ve done. His advice? Change the culture and educate your occupants/staff! 

What are the codes and who enforces them? 
NFPA 80 Code, Standard for Fire Doors and Fire Windows state to inspect fire doors annually. All codes can be found on the National Fire Protection Association's website. AHJs will confirm that your inspection has been done. If there are corrective actions, they’ll verify those have been done, too. 

What else does Mike want you to know? 
His key PSA is do NOT prop your doors open! “Most recently, we’ve seen fire doors propped open in order to avoid touching extra surfaces or to create alternative pathways during the pandemic,” Mike says. “While this may seem convenient, it creates bad habits and puts all occupants at risk.” No matter what the reason for propping the fire door open may be, it is always a safety risk. Mike emphasizes, “our team of experts are here to discuss any questions you may have about your fire door. We can work with the fire door manufacturers and/or door hardware companies to come up with a customized solution that can be safely integrated into your fire alarm monitoring system.”

NOTE: While we don’t provide the door hardware, we make sure the power can be cut and, if we do cut the power, we ensure the door is able to be completely sealed and closed off. 

Also, closures are probably the most common issue we see but don’t limit your view to closures. Installing new flooring and then not modifying the fire door to the flooring could cause problems, for example. Just as you would think like a burglar when designing your home or business security system, Mike says it’s important to think like a fire when considering any changes to your building involving the fire doors. 

Final Words
Mike emphasizes that we can do a door by door inspection service to ensure your fire doors are 100% in working order. This is our way of taking another item off your plate and putting it on ours so that when the fire inspector, auditor or insurance company comes through, you have the necessary documentation at your fingertips. 

Reach out to us at (888) 767-2794  for more information or fill out our online inquiry here

Read More
Jan Zabel Jan Zabel

3 Types of Access Control: Which is Right for Your Building?

The benefits of access control are pretty obvious when you think about it. Having a building-wide system can protect your employees, patrons, information, equipment and other assets without question.

The benefits of access control are pretty obvious when you think about it. Having a building-wide system can protect your employees, patrons, information, equipment and other assets without question.

The Three Types of Access Control Systems

In brief, access control is used to identify an individual who does a specific job, authenticate them, and then proceed to give that individual only the key to the door or workstation that they need access to and nothing more. Access control systems come in three variations: Discretionary Access Control (DAC), Managed Access Control (MAC), and Role-Based Access Control (RBAC).

1. Discretionary Access Control (DAC)
Discretionary Access Control is a type of access control system that holds the business owner responsible for deciding which people are allowed in a specific location, physically or digitally. DAC is the least restrictive compared to the other systems, as it essentially allows an individual complete control over any objects they own, as well as the programs associated with those objects. The drawback to Discretionary Access Control is the fact that it gives the end-user complete control to set security level settings for other users and the permissions given to the end-user are inherited into other programs they use which could potentially lead to malware being executed without the end-user being aware of it.

2. Managed Access Control (MAC)
Managed Access Control is more commonly utilized in organizations that require an elevated emphasis on the confidentiality and classification of data (ie. military institutions). MAC doesn’t permit owners to have a say in the entities having access in a unit or facility, instead, only the owner and custodian have the management of the access controls. MAC will typically classify all end users and provide them with labels that permit them to gain access through security with established security guidelines.

3. Role-Based Access Control (RBAC)
Also known as Rule-Based Access Control, RBAC is the most demanded in regard to access control systems. Not only is it in high demand among households, RBAC has also become highly sought-after in the business world. In RBAC systems, access is assigned by the system administrator and is stringently based on the subject’s role within the household or organization and most privileges are based on the limitations defined by their job responsibilities. So, rather than assigning an individual as a security manager, the security manager position already has access control permissions assigned to it. RBAC makes life much easier because rather than assigning multiple individuals particular access, the system administrator only has to assign access to specific job titles. 

Benefits of Access Control

1. Knowing Who’s Coming and Going at All Times
Many businesses have equipment and physical assets that are valuable on-site. An access control system keeps track of who’s coming and going to ensure that someone hasn’t snuck into the building. If a business is large with a lot of employees, it can be difficult for everyone to know who is an employee and who is not. An Access Control System helps prevent strangers from slipping in undetected.

2. Keep Track of Employees
If a business has multiple shifts with large groups of employees coming and going at odd hours, an Access Control System can help organize the chaos and inform you if an employee is in the building when they shouldn’t be. It can also help you keep track of who has shown up for work and who hasn’t.

3. Secure Sensitive Documents and Data
Many businesses have documents or data that should not be accessible to everyone in the company. An access control system allows a business to limit the access to certain areas that hold hardware or software that this information is saved on.

4. Reduce Theft and Accidents
An Access Control System allows a business to give only approved or specially trained employees access to areas that may hold valuable or dangerous equipment.

5. Multi-Property Protection
An integrated access control system will allow a business to grant access to employees who need to enter multiple or all buildings.

6. No More Worrying About Keys
When an employee quits and fails to return their keys, the business is stuck with the expense of making new keys and possibly even changing the locks. The same would apply when an employee loses his or her company keys. If the employee left on bad terms, this also removes the chance that they will try to re-enter the building and do damage.

With an access control system, the business can just remove the employee’s access from the system digitally.

How Access Control Works

  1.  Access control readers give access to the building based on established credentials. Things like a key card, key fob, or biometrics like fingerprints are all considered established credentials.
     

  2. Door readers are connected to a network. Every person who needs access has a code tied to their credential and the system recognizes that they are authorized to be in the building.
     

  3. Software tracks who enters and exits the building and has the ability to alert security supervisors, business owners, etc. when someone enters the building after hours or there is a break-in.

YOUR SECURITY NEEDS AND ACCESS CONTROL

When it comes to protecting your home or business, as well as the building’s occupants, access control is one of the best ways for you to achieve peace of mind. But, access control is much more than just allowing people to access your building, access control also helps you effectively protect your data from various types of intruders and it is up to your organization’s access control policy to address which method works best for your needs.

There are a number of access control systems you can choose from that can be used in your residence or business facility, depending on your security needs.

Outlined below is an overview of the three basic types of access control systems that are available to your company so you can see which are best suited for your day-to-day operations.

Choosing the Best Access Control System for Your Organization

As you can see, when it comes to choosing the type of access control system that is most suitable for your organization, there are a number of factors involved. Some of those factors include the nature of your business, security procedures within the organization, and the number of users on the system.

Places of business with small or basic applications will probably find Discretionary Access Control to be less complicated and better utilized. If, however, you have highly confidential or sensitive information on your business platform, a Managed Access or Role-Based Access Control system are two options you may want to consider.

Please reach out to us at (515) 288-4000  for more information or connect with us here.

Read More
Jan Zabel Jan Zabel

CCTV vs IP Based Security Cameras

Whether you’re looking to monitor your employees or dangerous behavior on your property, there are two types of security cameras that you should consider: Closed-Circuit and IP-based. We will take a close look at each type to help you make a well-informed decision for your company.

Whether you’re looking to monitor your employees or dangerous behavior on your property, there are two types of security cameras that you should consider: Closed-Circuit and IP-based. While both of the cameras function differently depending on the users’ specific needs, when it comes time to decide on which type of video surveillance camera you need, there are a number of factors that come into play: cost, convenience, video clarity, and remote monitoring to name a few. CCTV and IP-based security cameras can prove to be a solution to potential dangers at your place of business, but each system has its pros and cons. We will take a close look at each type to help you make a well-informed decision for your company.

What is a CCTV Surveillance System?

CCTV stands for a closed-circuit television in which a surveillance system transmits the feed of its security cameras to a specific location and are not publicly distributed to outside receivers. The system is comprised of a network of security cameras and collectively functions and is monitored from video feeds on an internal system of monitors. CCTV surveillance systems have developed and modernized throughout the years, allowing the video feeds to be recorded on a separate digital video recorder which has also created the possibility of remote viewing if the DVR is connected to the Internet. CCTV surveillance systems are most often used to monitor large areas such as retail stores, banks, and other institutions, but they are also used in surveilling various public spaces, such as parks and highways. Law enforcement professionals also use CCTV surveillance systems to monitor public behavior, traffic patterns, overall public safety, and commercial buildings.

What is an IP-Based Security Camera?

IP stands for Internet protocol which allows for security cameras to be turned into digital video cameras that transmit video footage via a computer network. IP-based security cameras typically feature better video quality and advanced recording features such as digitally storing footage using a network video recorder. Additionally, IP-based security cameras have flexible capabilities in terms of connecting with additional systems and because of their wireless and remote viewing capabilities, IP-based security cameras can be used in a variety of business settings.

CHOOSING THE RIGHT SYSTEM FOR YOUR BUSINESS

Whether you’re trying to monitor suspicious activity or simply want to know what is happening at your business at all times, installing a video surveillance system you can trust is of the utmost importance. While both CCTV and IP-based surveillance systems have advantages and disadvantages, CCTV security cameras have proven to be the clear favorite for a number of companies. Because of the fact that IP-based security systems operate just like a computer does, they generally require more time to set up and also need routine network maintenance to ensure they are working properly. IP-based surveillance systems also require a built-in network video server and dedicated IP addresses to transmit video surveillance. When it comes to CCTV surveillance systems, the lower price point, reliability, lifespan, and ease of use is what sets it apart from an IP-based system.

Please reach out to us at (515) 288-4000  for more information or connect with us here

Read More
Jan Zabel Jan Zabel

How to Choose the Best Intercom System for Your Facility

Intercom systems are crucial in developing two-way communication throughout a campus or building. Offices, hospitals, schools, and other facilities can install these devices to reach anyone you need quickly, send out emergency and general announcements, regulate access to certain areas, and complement other surveillance systems, such as Closed Circuit Television (CCTV) cameras.

Intercom systems are crucial in developing two-way communication throughout a campus or building. Offices, hospitals, schools, and other facilities can install these devices to reach anyone you need quickly, send out emergency and general announcements, regulate access to certain areas, and complement other surveillance systems, such as Closed Circuit Television (CCTV) cameras.

Choosing the Best Intercom System for Your Facility

With so many models available, it may be difficult to find an intercom system that you can seamlessly integrate into your building. If you need help picking the most suitable system for your facility, keep these questions in mind:

DO YOU NEED TO CONNECT THE INTERCOM TO AN ACCESS CONTROL SYSTEM?

The newer intercom devices on the market go beyond opening the lines of communication. If they are part of the access control system of the building, the intercom system has the capability of opening the doors to a facility. The integration provides convenient management and monitoring of visitors, minimizing the burden on security staff while assuring occupants of their safety and security.

Some intercom units even serve as the main access control device. They have a variety of advanced features that can control entry systems, such as gate and door operators, magnetic locks, and electric door strikes. On top of that, they can support your video surveillance needs by integrating with CCTV cameras.

If you’re looking to incorporate an intercom unit to the access control system of your facility, it’s a good idea to get in touch with an integrated system design professional first. This way, you can figure out if the models of the systems are compatible.

WHERE WILL YOU PLACE THE INTERCOM SYSTEM?

Location is another consideration when choosing an intercom system. The good news is that many systems come with multiple mounting options to make installation convenient. Common examples include a standalone kiosk, gooseneck (mounting that extends outward at an almost 90-degree angle), recessed, and flush-mounted.

If you intend to install the intercom for outdoor applications, such as gated communities, industrial facilities, or apartment buildings, consider hooded units that have built-in protection from the rain. Due to their position, however, these devices are usually more prone to tampering. You can protect them by adding features, such as a rugged enclosure, provision for a postal lock, and tamper-resistant speaker.

Additional tip: When getting an outdoor unit, make sure the model can perform under a wide range of visibility and lighting conditions. While intercom system with LCD screens are great for indoor use, they aren’t necessarily an excellent choice for outdoor applications, especially if you can’t control the lighting in that area. Rather than use LCD, opt for devices with an electroluminescent display (EL) that shows consistently high-quality images.

DO YOU REQUIRE VIDEO CAPABILITIES?

A video intercom is a good option if you want added security, control, and convenience. Some intercom models on the market have a built-in camera to stream video to the security room, allowing guards to establish visual identification before permitting or denying visitor access.

Wired video intercoms, for instance, deliver consistent and reliable images, as well as audio that’s free from interference that you can experience with wireless models. If you want a device that delivers excellent performance and picture, browse for a model with HD color video. If you have the budget, look for a system with added features, such as a picture memory that can store hundreds of images and a pan, zoom, and tilt camera.

HOW MANY PEOPLE WILL USE THE INTERCOM SYSTEM?

The size of your facility should give you an idea of the kind of intercom you need. Some work best on small buildings, while others can take care of the needs of bigger structures, such as high-rise condominiums and apartments.

Apart from size, take into account the user experience offered by the model. Find out if the system displays the information clearly and makes it easy for you to search or browse through a list of names. You want an intercom system that’s simple and easy to use for both visitors and occupants. Before you purchase a particular model, test the intercom yourself or watch a demo to see the device in action.

WHAT EXTRA OPTIONS OR FEATURES DO YOU WANT TO BE INCLUDED IN THE DEVICE?

Beyond the usual standard features, many of the intercom systems out there come with an impressive range of supporting features and options. These enhance everything, from the style of the interface to convenience and security.

Some of the features you might notice while comparing intercom system models are:

  • Capability to restrict elevator buttons

  • Email functionality for private messages between occupants and guests

  • Magnetic tamper switch

  • Panic alarm switches

  • Network connectivity

  • Configurable layouts, screens, and themes for a customizable design

  • Multiple programming options, including operating the system using a computer or mobile phone

  • Programmable welcome message

  • Integrated advertising module to generate revenue

  • Hands-free capability

  • Help button to activate video instruction

  • Multi-language support

The intercom system you should purchase is an investment to your building or facility. The device, therefore, needs to be easy to maintain. When you need someone to perform quality service and maintenance on your intercom, turn to Midwest Alarm Services. We have trained low-voltage technicians who efficiently fix, inspect, and maintain high-performance sound and communications systems, video surveillance (CCTV) systems, and access control systems.

Our technical staff knows that every mass notification or security system is the sum of its parts. Every length of wire and board shares interconnectedness. Our team understands the importance of integrated system design, therefore, approaches every maintenance contract or service holistically. Before we start working on your intercom system, our team examines the whole system configuration and develops a service plan.

If we find that your intercom system requires an update or replacement, we design and offer high-performance intercom systems to meet the needs of health care facilities, schools, detention centers, and other similar facilities. Our products combine the capabilities of a program and sound distribution system, as well as the features of an electronic telephone network. All models include alarm functions and all-call paging.

We have the staff and products to satisfy the expectations of your unique facility. Contact us today for more information about our intercom systems and maintenance services.

Read More